Occasional Essays

On work and the quieter mechanics of how things hold together. More field notes than arguments, attempts to sort out what I think and see if the ideas survive daylight. Mostly about how work really works, with the occasional detour elsewhere.
2026-01-04
11 min read
109 views

The Machine Did Exactly What We Asked Of It

AI agents don’t fail at execution. They expose the gap between what we mean and what we actually ask for.

operationseffectiveness
2025-12-14
7 min read
42 views

The Comfort of Real Time

An essay on the comfort of real time, the lag built into every system, and the quiet costs of trusting signals that arrive too late.

operationseffectiveness
2025-12-07
5 min read
26 views

Reading the Air

Teams change before anyone names it. Morale thins, trust drifts. Reading the early signs in the air keeps strain from becoming the baseline.

risktrust
2025-11-30
6 min read
36 views

Against Reasonable Decay

Decay is reasonable. Standards fail when one small compromise is made, then another. The solution: Define one binary rule to hold the line steady.

systemsstructure
2025-11-02
6 min read
72 views

We Forget on Purpose

What a tiny red cell in a migration taught me about decay, denial, and the quiet systems that make forgetting feel like progress.

systemsstructure
2025-09-21
3 min read
55 views

Keeping The Beat

Why some teams feel exhausting even when everyone's working hard. It's not about speed - it's about rhythm. How to diagnose when teams are out of sync and build better timing together.

operationseffectiveness
2025-09-14
4 min read
46 views

The Numbers on the Wall

Stop worshipping your numbers.

operationseffectiveness
2025-09-07
3 min read
59 views

The Forgetting Curve

Organizations forget vital knowledge. The essay argues that intentional documentation of key decisions prevents repeating expensive mistakes and costly rework.

philosophy
2025-08-31
5 min read
54 views

The Lights Always Turn On

Staff work, like Finance or HR, often goes unnoticed because its success is measured by the problems it prevents. This invisible infrastructure is crucial for growth, yet it's often undervalued as mere overhead.

philosophy
2025-08-24
4 min read
84 views

The Beat Goes Flat

Why we keep showing up to rituals that have stopped working, and what that persistence reveals about care, memory, and the hope for renewal.

philosophy
2025-08-17
6 min read
157 views

Centralize. Embed. Repeat.

Why new tools rarely solve old problems. The real system lives in habits, incentives, and the daily work of making change stick.

operationssystems
2025-08-10
6 min read
193 views

Tools Only Amplify What You Already Have

Why new tools rarely solve old problems. The real system lives in habits, incentives, and the daily work of making change stick.

standardsoperations
2025-08-03
4 min read
118 views

Less Wrong Over Time

A clear-eyed look at why plans die in companies, from whiteboard optimism to forgotten archives, and how treating strategy like living code can keep it alive, adaptive, and worth opening Monday.

effectivenessstandards
2025-07-27
4 min read
90 views

The Comfort of Familiar Crises

When everything looks fine, it’s easy to miss the early signs of failure. Why green dashboards can hide real risk — and how to keep systems alert to what matters.

standardsoperations
2025-07-20
7 min read
45 views

The Invisible Engine: Why BizOps Builds Belief, Not Just Plans

When everything looks fine, it’s easy to miss the early signs of failure. Why green dashboards can hide real risk — and how to keep systems alert to what matters.

operationsfinance
2025-07-13
5 min read
84 views

Looking Past the Green

When everything looks fine, it’s easy to miss the early signs of failure. Why green dashboards can hide real risk — and how to keep systems alert to what matters.

standardsrisk
2025-07-06
5 min read
82 views

Built to Shift: Why BizOps Defies Definition

Business Operations only succeeds when it becomes invisible infrastructure that teams trust and use without thinking. How to build systems that earn belief rather than enforce compliance.

systemsfinanceoperations
2025-06-29
8 min read
132 views

Part II: RevOps — A Highway You Can’t Own, But Must Keep Moving

Why RevOps only succeeds when other teams believe in it. On building trust, shared systems, and the quiet work that makes everything else run.

operationssystemseffectiveness
2025-06-22
7 min read
77 views

Quote-to-Cash Isn’t a Pipeline. It’s a Trust System

Why the real quote-to-cash process happens in the shadows, and what smart companies do about it.

operationscommunication
2025-06-15
10 min read
348 views

The Ghost(s) in the Org Chart

Every company has two org charts: the official one with clean boxes, and the real one built from DMs, side chats, and who people actually trust.

operationscommunicationstructure
2025-06-08
9 min read
143 views

Part 1: The (RevOps) System Behind the System

What makes RevOps actually work? Not tooling, not templates—belief. A field guide to building systems that are trusted, shared, and built to last.

operationsfinance
2025-06-01
8 min read
153 views

When the Star Player Leaves

Even the best people leave — resilient systems keep working anyway. Durability is built, not hired.

trustoperationsstandards
2025-05-25
9 min read
69 views

Building for Durability

The core idea: good systems don’t stay good on their own. Left alone, they decay. Durability is something you have to tend.

operationsstandards
2025-05-18
6 min read
168 views

Fragile by Default

A guide to building companies that survive through quiet, deliberate maintenance rather than heroic firefighting.

operations
2025-05-11
5 min read
59 views

Forecasts Are Lies (But Useful Lies)

Forecasts aren't crystal balls—they're coordination tools. The danger isn't being wrong; it's forgetting they're educated guesses with formatting.

operationsfinance
2025-05-04
7 min read
73 views

Finance Is the Feedback Loop

Finance isn’t just reporting—it’s how companies learn. A guide to building Finance as a feedback loop, not a gatekeeper.

financeoperations
2025-04-27
7 min read
158 views

Cash Is the Operating System

Every system in this series depends on cash behaving predictably. That’s where we start.

financeoperations
2025-04-20
4 min read
55 views

On the Practice

An introduction to the project: who it's for, what it offers, and why the messy middle of operations deserves better writing.

operations
2025-04-13
6 min read
435 views

The Systems That Hold

On the systems beneath the surface — and the quiet ambition to make them hold.

operations
2024-12-29
5 min read
652 views

Measured in Digits

Reflections on the invisible yet relentless efforts behind operations that hold firm, and why success often means nothing noticeable happens at all.

standardsphilosophy
2024-12-22
4 min read
224 views

Cells, Functions, and the Joy of Making Things Behave

A celebration of turning disorder into clarity through spreadsheets, and the subtle satisfaction found in making data bend gently to logic.

operationsautomation
2024-12-15
3 min read
313 views

Taming the Spreadsheet Hydra

A useful way to use the Google Sheet API to send spreadsheets everywhere.

operationsautomation
2024-12-08
4 min read
232 views

The Caution Trap

An essay about writing online, slow work, and the quiet satisfaction of tending to things that grow at their own pace.

operations
2024-12-01
4 min read
308 views

The Speed Fallacy

An essay about writing online, slow work, and the quiet satisfaction of tending to things that grow at their own pace.

operations
2024-02-14
2 min read
224 views

Start with the Posts

About defining boundaries clearly enough to provide guidance without stifling the space in between, and why structure liberates rather than limits.

standardscommunication
2024-02-07
2 min read
323 views

How the Tide Is Made

The invisible work of elevating baseline quality, and how small shifts in standards quietly transform outcomes.

standards
2023-07-27
4 min read
217 views

The Baseline Breaks

On the overlooked elegance of starting from a blank grid. Exploring clarity, structure, and why order begins quietly with rows and columns.

standards
2023-06-21
2 min read
199 views

Red Test

The power of stripping away noise, uncovering what remains essential when words fail or become a liability.

communicationeffectiveness
2023-06-14
2 min read
201 views

The Question Nobody Wants to Answer

Exploring the illusion that operational excellence requires sacrificing innovation, and how real effectiveness blends rigor and creativity.

operations
2023-06-07
2 min read
225 views

Earning the Right to Explore

Why true freedom in creativity emerges only after mastering constraints. On discipline, rigor, and the earned liberty to experiment.

standardsphilosophy