Note14 June 2023

In which the rope and compass are not up for debate.

The Question Nobody Wants to Answer

In your next meeting, someone will sketch two boxes on a whiteboard, draw a line between them, and wait for you to choose. It looks decisive. Clean boundaries. Reality never stays that simple.

Most workplace either/ors don't hold up once the work starts. You pick Option A, then realize parts of Option B matter too. The market shifts. Customers surprise you. What began as opposites collapse into tools you use in rotation.

The pattern repeats, but it doesn’t announce itself cleanly. A founder can be rigid about product and loose about culture in the same week. A sales leader pushes volume until reputation starts to bend, then tightens without calling it a shift. An operations team talks efficiency right up until the moment it builds redundancy back in.

None of this reflects indecision, just the discipline of reading the room and moving between stances without pledging loyalty to one forever.

I watched a VP do the opposite once. He'd built his reputation on speed, on shipping fast, and when the product started breaking under its own weight, he couldn't pivot. Every retro circled back to velocity metrics. Every staffing conversation prioritized output. People kept raising quality concerns, and he kept hearing them as resistance to his tempo. By the time the board intervened, the team had already split into factions: the ones who'd stopped arguing and the ones who'd stopped caring. He wasn't wrong about speed. He was wrong about when speed had stopped being the answer.

The next time someone frames it as A or B, it’s worth noticing how quickly the edges start to blur once the work begins. The choice rarely holds in the form it was presented. What matters is how long you keep treating it as if it does.


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